Tag: customer service

The Total Experience: Customer Relationships & The Role of Content Marketing

CLICK ABOVE to Read the full article from The Video Content Marketing Guru! One issue that comes up from time to time when we are working with a new company and explaining what NRV and Video Content Marketing are all about is that a company’s marketing department is set in its own ways of doing …

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Send Relevant Video Playlists to Customers

CLICK ABOVE to Read the full article from The Video Content Marketing Guru! There are ways in which your video marketing strategy can integrate with the operations of your business beyond what you may perceive as the boundaries of your marketing department. As your videos are customer-centered and answer the types of questions potential customers …

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Chatbots: Rise of The Machines

The last thing many of us want is to have to talk to another robot. In some instances, when they are effective, it may be better than waiting on hold. More often than not, you’re left shouting into the phone, “I want to talk to a real person”. Well, the robots now have their electronic …

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